{"id":5828,"date":"2016-04-19T08:13:39","date_gmt":"2016-04-19T08:13:39","guid":{"rendered":"https:\/\/keblog.demoapp.xyz\/?p=5828"},"modified":"2022-11-14T15:47:09","modified_gmt":"2022-11-14T08:47:09","slug":"curo-teknika-all-youve-ever-wanted-in-a-company","status":"publish","type":"post","link":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/curo-teknika-all-youve-ever-wanted-in-a-company","title":{"rendered":"Curo Teknika: All You&#8217;ve Ever Wanted In A Company"},"content":{"rendered":"<p>When most people hear the term \u201cBPO\u201d, they imagine call centres and an endless stream of small cubicles with people wearing headsets, taking customer service calls, and fighting a lack of sleep. With the BPO haystack that is the Philippines, it\u2019s a challenge to not clump the industry together and assume they\u2019re all the same but we found a golden needle in that same haystack.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_26 counter-hierarchy\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" style=\"display: none;\"><label for=\"item\" aria-label=\"Table of Content\"><i class=\"ez-toc-glyphicon ez-toc-icon-toggle\"><\/i><\/label><input type=\"checkbox\" id=\"item\"><\/a><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/curo-teknika-all-youve-ever-wanted-in-a-company\/#Meet_Curo_Teknika\" title=\"Meet Curo Teknika\">Meet Curo Teknika<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/curo-teknika-all-youve-ever-wanted-in-a-company\/#Im_excited_on_Sundays_because_I_get_to_go_to_work_the_next_day\" title=\"\u201cI\u2019m excited on Sundays because I get to go to work the next day.\u201d\">\u201cI\u2019m excited on Sundays because I get to go to work the next day.\u201d<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/curo-teknika-all-youve-ever-wanted-in-a-company\/#What_does_a_typical_day_at_Curo_Teknika_look_like\" title=\"What does a typical day at Curo Teknika look like?\">What does a typical day at Curo Teknika look like?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/curo-teknika-all-youve-ever-wanted-in-a-company\/#Mentorship_at_its_finest\" title=\"Mentorship at its finest\">Mentorship at its finest<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/curo-teknika-all-youve-ever-wanted-in-a-company\/#Only_at_Curo_Teknika\" title=\"Only at Curo Teknika\">Only at Curo Teknika<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"p5\"><span class=\"ez-toc-section\" id=\"Meet_Curo_Teknika\"><\/span><span class=\"s1\">Meet Curo Teknika<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-5833\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-1.jpg\" alt=\"\" width=\"2500\" height=\"1656\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-1.jpg 2500w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-1-300x199.jpg 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-1-1024x678.jpg 1024w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-1-768x509.jpg 768w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-1-1536x1017.jpg 1536w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-1-2048x1357.jpg 2048w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" \/><\/p>\n<p class=\"p5\"><span class=\"s1\">The name is probably not one that you\u2019ve heard before, or understand for that matter. \u201cCuro\u201d is Latin for\u00a0<i>manage<\/i>\u00a0or\u00a0<i>care<\/i>\u00a0and \u201cteknika\u201d loosely translates to\u00a0<i>technology<\/i>\u00a0in Slavic. We know what you\u2019re thinking, \u201cokay, they\u2019re just another call center.\u201d <\/span><\/p>\n<p class=\"p5\"><span class=\"s1\">You are right and wrong about that. If you look at their website, you will find that \u201c<strong><a href=\"http:\/\/www.curoteknika.com\/site\/page\/content\" rel=\"nofollow noopener\" target=\"_blank\">Curo Teknika<\/a><\/strong>\u00a0is an established ePLDT company focused on helping diverse industries and sectors take care of critical challenges through I.T. Support and Business Process Management.\u201d<\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">What you can\u2019t find on their website, however, are the upbeat agents and kooky jokes that they crack every two minutes. You won\u2019t see the tight-knit family that the company has created but they let us in for an afternoon. Behind the glossy glass doors of their office in Ortigas, you will be welcomed by bursts of slate and gold, the company colors, and an aura that makes you want to know more about this company and the people behind it. So I did.<\/span><\/p>\n<h2 class=\"p5\"><span class=\"ez-toc-section\" id=\"Im_excited_on_Sundays_because_I_get_to_go_to_work_the_next_day\"><\/span><span class=\"s1\">\u201cI\u2019m excited on Sundays because I get to go to work the next day.\u201d<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"p4\"><span class=\"s1\">People assume that working at a BPO means long hours with repetitive work. The agents at Curo Teknika will\u00a0<strong><a href=\"https:\/\/www.openaccessbpo.com\/blog\/why-call-centers-in-the-philippines-keep-a-fun-work-environment\/\" rel=\"nofollow noopener\" target=\"_blank\">beg to differ<\/a><\/strong>. \u201cIt\u2019s like going to school. You do what your job requires of you but you also love what you\u2019re doing,\u201d says Ian Cruz who works in Telesales. <\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">Curo Teknika seems to have mastered a good working culture and found the key to keeping their employees happy and motivated. Badj Bajado, who is a Talent Acquisition Specialist, had an interesting perspective on things, \u201cPlay and work go hand in hand here. <\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">We\u2019re like a company with pets (except they don\u2019t actually have pets). You have to release your stress by \u2018playing\u2019&#8230; We have an open door culture. Not just literally because you can really talk to anyone about anything. Your decisions matters here.\u201d<\/span><\/p>\n<p class=\"p4\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5835\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-2.jpg\" alt=\"\" width=\"2500\" height=\"1656\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-2.jpg 2500w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-2-300x199.jpg 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-2-1024x678.jpg 1024w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-2-768x509.jpg 768w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-2-1536x1017.jpg 1536w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-2-2048x1357.jpg 2048w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" \/><\/p>\n<p class=\"p4\"><span class=\"s1\">When I asked them what three words they would use to describe Curo Teknika\u2019s culture, I got\u00a0<em>training ground, balance, and posible<\/em>. This was Ian\u2019s first corporate job and learning the ropes was made enjoyable and insightful here. And it seems like Curo Teknika has been bringing up their employees with this kind of experience even before they were a company.<\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">Ernest Alvendia joined Curo Teknika back in 2011, when it was still known as iPlus, and he\u2019s always felt at home there. There was no difficult adjusting and the company that has been his career trove for five years is the same one that challenges him to be better everyday.<\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">\u201cNakukuha talaga namin,\u201d Mariel said of work-life balance. In fact, they\u2019ve meshed the two together. The team works together and they go out together too. Ernest once had to go on a four day field support job\u2014from Pampanga to Zambales to Bataan\u2014he and his supervisor got in a van and answered client tickets. It was the ultimate bonding experience for them, working and living together for 96 hours. \u201cWe decided not to check in a hotel. Nag-alternate kami ng roles. Parang hindi masala per actually mas nag-enjoy kami sa setup namin.\u201d<\/span><\/p>\n<p class=\"p4\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5837\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-3.jpg\" alt=\"\" width=\"481\" height=\"300\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-3.jpg 481w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-3-300x187.jpg 300w\" sizes=\"(max-width: 481px) 100vw, 481px\" \/><\/p>\n<p class=\"p4\"><span class=\"s1\">As for<i>\u00a0posible<\/i>, it\u2019s not only a<span class=\"Apple-converted-space\">\u00a0\u00a0<\/span>viewpoint on what is achievable at Curo Teknika but an entire acronym that sums up the culture better than I could hope to.\u00a0<b>P<\/b>ride, &lt;3 (puso),\u00a0<b>S<\/b>ervice with a Smile,\u00a0<b>I<\/b>nnovation,\u00a0<b>B<\/b>ilis,\u00a0<b>L<\/b>akas,\u00a0<b>E<\/b>xcellence. No one mentioned \u201cfun\u201d but based on my observations, that was already a given. BPO work is not glamorous or typically ascribed to as fun but because of the culture at Curo Teknika, they have that in the bag.<\/span><\/p>\n<h2 class=\"p5\"><span class=\"ez-toc-section\" id=\"What_does_a_typical_day_at_Curo_Teknika_look_like\"><\/span><span class=\"s1\">What does a typical day at Curo Teknika look like?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"p4\"><span class=\"s1\">\u201cMaingay,\u201d says Mariel Bagotsolon who works with Badj in Talent Acquisition, \u201cif we\u2019re not noisy, there\u2019s something wrong.\u201d But that doesn\u2019t mean that they don\u2019t have game faces when push comes to shove. One of the biggest challenges that Mariel has faced was a hiring quota of 600 agents for local accounts between November to December. Now, that\u2019s hustling. \u201cIan agreed with the free to talk dynamic of Curo Teknika, but notes that when they have to reach certain quotas, the chatter is minimized and they get to work. If that\u2019s not a good balance of work ethic, then I don\u2019t know what is.<\/span><\/p>\n<p class=\"p4\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5839\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-4.jpg\" alt=\"\" width=\"2500\" height=\"1656\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-4.jpg 2500w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-4-300x199.jpg 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-4-1024x678.jpg 1024w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-4-768x509.jpg 768w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-4-1536x1017.jpg 1536w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-4-2048x1357.jpg 2048w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" \/><\/p>\n<h2 class=\"p5\"><span class=\"ez-toc-section\" id=\"Mentorship_at_its_finest\"><\/span><span class=\"s1\">Mentorship at its finest<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"p4\"><span class=\"s1\">Curo Teknika has an ongoing intent to improve their employees both professionally and personally. Ian has been with the company for a year now and he\u2019s had two mentors teach him invaluable lessons. \u201cThey pushed me to become better. Even outside of work, he\u2019s telling me to improve more.\u201d His previous trainer would tell him, \u201cDon\u2019t look at the work. Look at how you will love what you\u2019re doing and the experience you will gain.\u201d<\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">Even the ladies from Talent Acquisition, who agents look up to, found a mentor here. They had nothing but reverent words to say of their manager, Rency Herrero. \u201cShe\u2019s the protector of the team and is with you through thick and thin. If you need love, reprimands, commendations\u2014anything\u2014 she will give it to you.\u201d<\/span><\/p>\n<p class=\"p4\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5841\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-5-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1696\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-5-scaled.jpg 2560w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-5-300x199.jpg 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-5-1024x678.jpg 1024w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-5-768x509.jpg 768w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-5-1536x1017.jpg 1536w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-5-2048x1356.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<h2 class=\"p5\"><span class=\"ez-toc-section\" id=\"Only_at_Curo_Teknika\"><\/span><span class=\"s1\">Only at Curo Teknika<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"p4\"><span class=\"s1\">It\u2019s hard to completely understand where the employees at Curo Teknika draw their glowing energy from but I have a good guess. Not only do they make a living from Curo Teknika, but they make memories there too. Ernest calls these their \u201canti burn out activities\u201d. \u201cFor example, instead of a company outing, the team went out and celebrated one summer in a club\u2026 Because of this, naging close ako sa ibang mga departments.\u201d They diversify their definitions of recreation too. Curo Teknika\u00a0has hosted employee basketball games, bowling sessions and the like. Working hard and playing hard at its finest.<\/span><\/p>\n<p class=\"p4\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-5843\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-6.jpg\" alt=\"\" width=\"2500\" height=\"1656\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-6.jpg 2500w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-6-300x199.jpg 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-6-1024x678.jpg 1024w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-6-768x509.jpg 768w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-6-1536x1017.jpg 1536w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-6-2048x1357.jpg 2048w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" \/><\/p>\n<p class=\"p4\"><span class=\"s1\">The company also has a six month long fest where 8 teams (1 team = 2 departments) compete in different sports and weekly challenges. The scoreboards and team posters are plastered on the inner office walls and it\u2019s quite the sight. The competition is an ongoing company bonding experience that culminates at the Christmas party every year. I don\u2019t work there but even I began to look forward to it.<\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">Those whom I had the pleasure to meet were all in agreement that the enjoyment and the fun while working there was like no other. What can you get at Curo Teknika that you won\u2019t find in any other company in the industry? \u201cOur team,\u201d said Mariel. They\u2019re a workforce but also a family. \u201cWhen it comes to the BPO industry, that\u2019s hard to have so swerte kami to have the team, the bosses, and the managers,\u201d Badj added. \u201cThere\u2019s a lot of experiences to be had, opportunities to be taken, and even promotions to be given,\u201d said Ian. I wouldn\u2019t call what they have a work-life balance because they\u2019ve found a way to harmonize the two completely.<\/span><\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-5845\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-7.png\" alt=\"\" width=\"2000\" height=\"1125\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-7.png 2000w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-7-300x169.png 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-7-1024x576.png 1024w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-7-768x432.png 768w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/curo-teknika-all-youve-ever-wanted-in-a-company-7-1536x864.png 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/p>\n<p class=\"p4\"><span class=\"s1\">What\u2019s the best thing about working here? \u201cThe environment and the people. I don\u2019t see this as a general working place. This is my second home. Pamilya kami sa loob,\u201d were the sentiments of Ernest, one of Curo Teknika\u2019s long standing team members. Badj wrapped up the interview perfectly. \u201cThis is the first company that I work 24\/7 but I\u2019m more than happy to do it.\u201d<\/span><\/p>\n<p class=\"p4\"><span class=\"s1\">That, dear readers, is Curo Teknika for you.<\/span><\/p>\n<p class=\"p4\"><strong><em>Interested to<a href=\"https:\/\/www.kalibrr.com\/c\/curoteknika\/jobs\" target=\"_blank\" rel=\"noopener\">\u00a0find out what it&#8217;s like at Curo Teknika<\/a>\u00a0for yourself?<\/em><\/strong><\/p>\n<p><strong><em><a href=\"http:\/\/kalibrr.com\/\" target=\"_blank\" rel=\"noopener\">Sign up on Kalibrr<\/a>\u00a0today and find the right job for you. You can also\u00a0<a href=\"https:\/\/confirmsubscription.com\/h\/i\/77238488FF110D6D\" rel=\"nofollow noopener\" target=\"_blank\">subscribe<\/a>\u00a0to our weekly newsletter and get Kalibrr Career Advice straight from your inbox!<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When most people hear the term \u201cBPO\u201d, they imagine call centres and an endless stream of small cubicles with people wearing headsets, taking customer service calls, and fighting a lack of sleep. With the BPO haystack that is the Philippines, it\u2019s a challenge to not clump the industry together and assume they\u2019re all the same [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":5847,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[85],"_links":{"self":[{"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/posts\/5828"}],"collection":[{"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/comments?post=5828"}],"version-history":[{"count":0,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/posts\/5828\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/media\/5847"}],"wp:attachment":[{"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/media?parent=5828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/categories?post=5828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/tags?post=5828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}