{"id":8453,"date":"2017-01-03T18:24:15","date_gmt":"2017-01-03T18:24:15","guid":{"rendered":"https:\/\/keblog.demoapp.xyz\/?p=8453"},"modified":"2022-10-19T03:50:14","modified_gmt":"2022-10-19T03:50:14","slug":"why-company-culture-is-important-for-every-business","status":"publish","type":"post","link":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business","title":{"rendered":"Why Company Culture Is Important For Every Business"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-8457\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why-company-culture-is-important-for-every-business.png\" alt=\"why-company-culture-is-important-for-every-business\" width=\"1326\" height=\"446\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why-company-culture-is-important-for-every-business.png 1326w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why-company-culture-is-important-for-every-business-300x101.png 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why-company-culture-is-important-for-every-business-1024x344.png 1024w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why-company-culture-is-important-for-every-business-768x258.png 768w\" sizes=\"(max-width: 1326px) 100vw, 1326px\" \/><\/p>\n<p class=\"graf--p graf-after--h3\"><em>Written by\u00a0<strong><a class=\"link link--primary u-accentColor--hoverTextNormal\" dir=\"auto\" title=\"Go to the profile of Karl Loo\" href=\"https:\/\/www.linkedin.com\/in\/karlloo\" rel=\"author cc:attributionUrl noopener\" data-user-id=\"938bec2ac23e\" target=\"_blank\">Karl Loo<\/a><\/strong>,\u00a0CEO &amp; Co-founder of <span style=\"color: #3399cc\"><strong><a style=\"color: #3399cc\" href=\"http:\/\/servishero.com\/\" target=\"_blank\" rel=\"noopener\">ServisHero<\/a><\/strong><\/span>. Originally published on <span style=\"color: #3399cc\"><strong><a style=\"color: #3399cc\" href=\"https:\/\/medium.com\/@kloo010\/culture-is-everything-1d8382900c9#.p3s15ymtr\" target=\"_blank\" rel=\"noopener\">Medium<\/a><\/strong><\/span>.<\/em><\/p>\n<p id=\"c9c6\" class=\"graf--p graf-after--h3\">Had you asked me 3 years ago when I was working on other entrepreneurial projects, what the most important thing about running a business is, I wouldn\u2019t have said culture. I was wrong.<\/p>\n<p class=\"graf--p graf-after--h3\">However, having worked for about a decade, I can now tell you that culture is everything. It is the thing that drives a team towards a common goal, it is what motivates people to work hard, and it is the fuel that fires innovation. You can\u2019t arbitrarily define a culture for a business. It has to develop from the hearts (and minds) of the founders, and the way to have (at least) some control over that development is to have strict frameworks for <span style=\"color: #3399cc\"><a style=\"color: #3399cc\" href=\"https:\/\/www.kalibrr.com\/employers\" target=\"_blank\" rel=\"noopener\"><strong>hiring<\/strong><\/a><\/span>; and\u00a0policies in place to ensure culture is protected.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_26 counter-hierarchy\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">TOPICS<\/p>\n<span class=\"ez-toc-title-toggle\"><a class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" style=\"display: none;\"><label for=\"item\" aria-label=\"Table of Content\"><i class=\"ez-toc-glyphicon ez-toc-icon-toggle\"><\/i><\/label><input type=\"checkbox\" id=\"item\"><\/a><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business\/#On_hiring\" title=\"On hiring\">On hiring<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business\/#On_policies_to_protect_culture\" title=\"On policies to protect culture\">On policies to protect culture<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business\/#1_Regular_meetings\" title=\"1. Regular meetings\">1. Regular meetings<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business\/#2_ServisHero_Swarm\" title=\"2. ServisHero Swarm\">2. ServisHero Swarm<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business\/#3_Accessibility\" title=\"3. Accessibility\">3. Accessibility<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business\/#4_Socialization\" title=\"4. Socialization\">4. Socialization<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business\/#5_Accountability\" title=\"5. Accountability\">5. Accountability<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/neo-blog.kalibrr.com\/blog\/id\/why-company-culture-is-important-for-every-business\/#Sign_up_on_Kalibrr_and_start_hiring_better_today_You_can_also_follow_us_on_Facebook_for_more_business_and_recruiter_advice\" title=\"Sign up on Kalibrr and start hiring better today! You can also follow us on\u00a0Facebook for more business and recruiter advice.\">Sign up on Kalibrr and start hiring better today! You can also follow us on\u00a0Facebook for more business and recruiter advice.<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 id=\"cc25\" class=\"graf--h4 graf-after--p\"><span class=\"ez-toc-section\" id=\"On_hiring\"><\/span>On hiring<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p id=\"21c9\" class=\"graf--p graf-after--figure\">If you want to have a fun culture, make sure you hire fun people. If you want to have a performance driven culture, make sure you hire over-achievers. If you want an innovation culture, make sure you make sure your team is as diverse as possible.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-8461\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why_company_culture_is_important_for_every_business.jpeg\" alt=\"why-company-culture-is-important-for-every-business\" width=\"800\" height=\"554\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why_company_culture_is_important_for_every_business.jpeg 800w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why_company_culture_is_important_for_every_business-300x208.jpeg 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why_company_culture_is_important_for_every_business-768x532.jpeg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p class=\"graf--p graf-after--figure\">As a high-growth company, it is extremely challenging to be exceptionally selective as the organization demands more resource. But I caution all entrepreneurs, make sure you have a cultural guardian\u200a\u2014\u200aif not the CEO, make sure it\u2019s another co-founder. Ideally, culture guardianship should be driven by the founders. At <span style=\"color: #3399cc\"><strong><a style=\"color: #3399cc\" href=\"http:\/\/servishero.com\/\" target=\"_blank\" rel=\"noopener\">ServisHero<\/a><\/strong><\/span>, every full-time candidate must meet with either Paul, Jason or Myself (after undergoing at least 2 interviews with other senior members of our team)\u2014we are the cultural guardians for the organization. We know to have longevity as a technology company we need to ensure everyone that joins us is aligned with our spirit of innovation, inclusiveness and achievement.<\/p>\n<h2 id=\"34fd\" class=\"graf--h4 graf-after--p\"><span class=\"ez-toc-section\" id=\"On_policies_to_protect_culture\"><\/span>On policies to protect culture<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"graf--p graf-after--h4\">As we scale, we know it will become ever more difficult to maintain our culture, but we have started laying down the frameworks and processes to maintain our unique culture. We do this a couple of ways:<\/p>\n<h3 class=\"graf--p graf-after--h4\"><span class=\"ez-toc-section\" id=\"1_Regular_meetings\"><\/span><strong>1. Regular meetings<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"graf--p graf-after--h4\">Each team has regular meetings (daily or weekly) and changing the times of these meetings requires some act of god!<\/p>\n<h3 class=\"graf--p graf-after--h4\"><span class=\"ez-toc-section\" id=\"2_ServisHero_Swarm\"><\/span><strong>2. ServisHero Swarm<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"graf--p graf-after--h4\">This is an invention by Paul, and something that has helped us maintain momentum in the organization. ServisHero Swarm is our weekly regional meeting\u200a\u2014\u200a<strong class=\"markup--strong markup--li-strong\">everyone <\/strong>dials in via video conference to: a) receive thanks; b) get strategic updates; c) be introduced to new team-members; d) get briefed on targets and performance.<\/p>\n<p class=\"graf--p graf-after--h4\">This weekly update is our way, as founders, to foster a culture of radical transparency. We know that for our team to be aligned with our vision, they need to know what is happening in our heads. The meetings are not long, and in fact there is a timekeeper to ensure no one speaks for longer than the allocated time.<\/p>\n<h3 class=\"graf--p graf-after--h4\"><span class=\"ez-toc-section\" id=\"3_Accessibility\"><\/span><strong>3. Accessibility<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"graf--p graf-after--h4\">There are no offices at SerivsHero\u200a\u2014\u200ano one, including myself sits in a room where we may be seen to be inaccessible. If we are to transmit our values, we must be accessible and approachable.<\/p>\n<h3 class=\"graf--p graf-after--h4\"><span class=\"ez-toc-section\" id=\"4_Socialization\"><\/span><strong>4. Socialization<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"graf--p graf-after--h4\">Every Friday, Courtney calls for requests for our Friday music playlist requests over slack. From 6pm, we let loose and we socialize. There is no better way to cement a culture than to get everyone to mingle and exchange their thoughts. This is just one of many ways where we foster socialization.<\/p>\n<h3 class=\"graf--p graf-after--h4\"><span class=\"ez-toc-section\" id=\"5_Accountability\"><\/span><strong>5. Accountability<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"graf--p graf-after--h4\">Today, co-founders hold themselves accountable to maintain the culture. In the future, we will need managers to help keep us accountable. Intra-company, every employee has an unwritten rule with each other to uphold our values. In addition to an unspoken rule, every employment offer letter comes with an Appendix of our core values\u200a\u2014\u200ato accept our offer means acceptance of our core values. We\u2019ve had this Appendix since day 1.<\/p>\n<div class=\"aspectRatioPlaceholder is-locked\">\n<div class=\"progressiveMedia js-progressiveMedia graf-image is-canvasLoaded is-imageLoaded\" data-image-id=\"1*_Nau3A2V13SMEjrFlwMmvw.jpeg\" data-width=\"960\" data-height=\"641\" data-action=\"zoom\" data-action-value=\"1*_Nau3A2V13SMEjrFlwMmvw.jpeg\" data-scroll=\"native\">\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-8459\" src=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why_company_culture_is_important_for_every_business_.jpeg\" alt=\"why-company-culture-is-important-for-every-business\" width=\"800\" height=\"534\" srcset=\"https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why_company_culture_is_important_for_every_business_.jpeg 800w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why_company_culture_is_important_for_every_business_-300x200.jpeg 300w, https:\/\/neo-blog.kalibrr.com\/blog\/wp-content\/uploads\/2022\/09\/why_company_culture_is_important_for_every_business_-768x513.jpeg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<\/div>\n<\/div>\n<p>I hope entrepreneurs and aspiring entrepreneurs take note that it\u2019s not just financial performance metrics that drive the success of an organization. Nor is it about the rate of growth of your company. It\u2019s about the people, it\u2019s about culture. A big shout-out to my co-founder, Paul for reminding me constantly that <em class=\"markup--em markup--p-em\">culture is everything<\/em>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Sign_up_on_Kalibrr_and_start_hiring_better_today_You_can_also_follow_us_on_Facebook_for_more_business_and_recruiter_advice\"><\/span><em><span style=\"color: #3399cc\"><strong><a style=\"color: #3399cc\" href=\"https:\/\/www.kalibrr.com\/employers\" target=\"_blank\" rel=\"noopener\">Sign up on Kalibrr<\/a><\/strong><\/span> and start hiring better today! You can also follow us on\u00a0<span style=\"color: #3399cc\"><strong><a style=\"color: #3399cc\" href=\"https:\/\/www.facebook.com\/kalibrrforbusiness\/?fref=ts\" target=\"_blank\" rel=\"noopener\">Facebook<\/a><\/strong><\/span> for more business and recruiter advice.<\/em><span class=\"ez-toc-section-end\"><\/span><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Written by\u00a0Karl Loo,\u00a0CEO &amp; Co-founder of ServisHero. Originally published on Medium. Had you asked me 3 years ago when I was working on other entrepreneurial projects, what the most important thing about running a business is, I wouldn\u2019t have said culture. I was wrong. However, having worked for about a decade, I can now tell [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[16],"tags":[],"_links":{"self":[{"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/posts\/8453"}],"collection":[{"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/comments?post=8453"}],"version-history":[{"count":0,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/posts\/8453\/revisions"}],"wp:attachment":[{"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/media?parent=8453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/categories?post=8453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neo-blog.kalibrr.com\/blog\/id\/wp-json\/wp\/v2\/tags?post=8453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}